John started sourcing from China when bicycles were the most used mode of intercity transport by the local Chinese population. He has attended a dozen Canton Fairs, been to most manufacturing regions, knows the high speed train system along with dozens of cities well and has inspected over a 100 factories supplying approx. 20 plus different industries involving dozens of different manufacturing disciplines. He is a chartered accountant, his formal training and curiosity have helped him develop a deep understanding of manufacturing systems, what they use (materials and labour skills), which together allows him to better examine and determine appropriate product specifications and navigate around product risks.

Nic is a devotee to “process” and has a strong commitment to “service”. Service to his client’s, his family and national security as an armed forces reservist officer. Discipline of process, honed, developed and refined over decades of procurement and product enhancement transactions. He is dedicated to his job, has a mature and complete attention to detail.
He is an experienced manager who personally overseas (with the help of the team) all product procurement and all the other pieces of our operation.
 

Nic’s hand has been on every product we procure at some point in each product’s lifecycle. When it’s not directly on a product, it’s near it, through the processes and specifications he has established and personally monitors others to perform as required. This allows him to deliver high returns and reliability for our client’s and achieve efficient volumes for the business.
He implacably understands that the businesses’ client relationship relies on trust built through transparency, acting in the client’s best interests (buyers agent not wholesale seller), ample targeted but not overloaded client interaction, at the right times, underlined by a desire to get the best results.

Sameer is an exceptional communicator and networker, making him one of the most amicable members of our team. His strong interpersonal skills, combined with his thoroughness and organisational abilities, make him ideally suited for his role in operations management, which encompasses procurement, supplier relations, freight logistics, customs, and problem-solving. Sameer ensures that all procurement processes function seamlessly and efficiently. His role requires a profound understanding of cultural differences and the ability to build trust across different barriers. He adeptly monitors and manages foreign exchange rate risks while juggling shipping schedules. Additionally, he possesses the expertise to navigate customs regulations, duties, and administrative processes across various jurisdictions. Sameer also maintains relationships with multiple service providers, collaborates with factories and diverse teams, and effectively manages the complexities of different time zones and conflicting schedules. His ability to simultaneously anticipate future needs while considering past experiences is truly remarkable.